The role
You'd own our largest client programs end to end: the relationship, the roadmap, the team and the results, across several workstreams running at once.
What you'll do
- Lead multi-workstream client programs and the project managers who run them
- Own the client relationship at the executive level, from roadmap to quarterly review
- Shape statements of work and phased plans, and grow programs with the value they deliver
- Set the delivery standards, staffing and reporting that keep every program healthy
You'll probably fit if you
- Have directed enterprise marketing technology or CRM programs at a consultancy or agency
- Are trusted by client executives to tell them what's on track, and what isn't
- Lead delivery teams through change without losing quality or pace
- Bring experience with Salesforce Marketing Cloud, Braze or HubSpot programs (a plus)