This Privacy Policy describes how Procloud Labs ("we", "us", "our") collects, uses, and protects information when you visit procloudlabs.com (the "Site") or interact with us through it.

 

Information we collect

 

Information you provide. When you fill out our contact form or email us directly, we collect the information you give us: your name, email address, company name (if provided), and the contents of your message. We use this to respond and to follow up about a possible engagement.

 

Automatically collected information. Like most websites, our hosting and form-processing providers may collect basic technical information about your visit: IP address, browser and device type, referring URL, and timestamps. This information is used for security, abuse prevention, and to monitor site performance.

 

How we use your information

• To respond to your inquiries and provide the information you've requested.

• To follow up about potential consulting engagements or product early access.

• To send occasional updates about our services or products if you've asked us to.

• To improve the Site and its content.

• To meet legal and regulatory requirements.

 

We do not sell your personal information. We do not share it with third parties for their own marketing purposes.

 

Service providers

We use a small number of third-party services that may process information you provide:

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• Formspree processes our contact form submissions and forwards them to us by email.

• Wix hosts the Site infrastructure and may log basic technical request data for security and reliability.

 

These providers have their own privacy practices. We work with providers that maintain reasonable safeguards for the data they handle on our behalf.

 

Cookies

This Site does not use tracking cookies or third-party advertising cookies. Our hosting provider may use a small number of essential cookies that are necessary to deliver the Site reliably.

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Data retention

We retain contact form submissions and related correspondence for as long as is reasonably necessary to respond, continue any resulting conversation, and meet legal or business record-keeping requirements. After that, we delete or archive the information.

 

Your rights

Depending on where you live, you may have the right to:

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• Ask what personal information we hold about you.

• Request correction or deletion of your personal information.

• Withdraw consent for any future communications.

• Lodge a complaint with a privacy regulator (in Canada, the Office of the Privacy Commissioner).

 

To exercise any of these rights, email us at info@procloudlabs.com. We'll respond within a reasonable timeframe and may need to verify your identity before acting on the request.

 

Security

We take reasonable technical and organizational measures to protect your information, including using reputable providers and following industry best practices. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

Children

This Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please email info@procloudlabs.com and we will delete it.

 

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent version. Material changes will be communicated through this page or by email if appropriate.

 

Contact

Questions about this Privacy Policy? Get in touch:

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Procloud Labs

Email: info@procloudlabs.com

100 King St. W., Suite 5700

Toronto, ON M5X 1C7