Careers · Remote across Canada and the US
Help us build the structural layer.
Procloud Labs designs the structure underneath marketing technology, then builds Etch, the software that keeps it from drifting back. We're a small senior team, and every person here shapes both the work and the product.
- TeamSmall, senior, hands-on
- OfficesToronto · Detroit
- SoftwareEtch platform + Salesforce apps
Working here
Consulting and product, one team.
We learn what breaks on client engagements, then build software so it stays fixed. That means the people building Etch hear from customers directly, and the people delivering engagements shape the product.
Open roles
Open roles
All roles are remote in Canada or the US, and full-time. Open a role for the details, then apply below.
Product
Product Leader, Etch Remote (Canada or US) · Full-time · Equity Own the roadmap for the Etch platform and our native Salesforce apps.
Etch.Consent and Etch.Taxonomy for Salesforce are available now, Etch.Monitoring is in development, and the Etch platform (Brief, Taxonomy, Vault and Intelligence) is in private beta. We're looking for a product leader to own where it goes next.
What you'll do
- Own the roadmap across the Etch platform and our native Salesforce apps
- Work directly with early customers and partners, and turn what you hear into product
- Shape packaging and the path to AppExchange listings
- Work closely with the founders and engineering on what ships, and when
You'll probably fit if you
- Have led B2B SaaS products from early traction to scale
- Know marketing technology, ideally Salesforce or Marketing Cloud
- Like talking to customers as much as writing specs
- Are comfortable building with AI, in the product and in how you work
Consulting
Solutions Architect Remote (Canada or US) · Full-time Design how a client's platforms, data and campaigns fit together.
You'd design the structural layer for our clients: how their platforms, data, campaigns and governance fit together, in a way their teams can run long after we leave.
What you'll do
- Lead discovery and map a client's platforms, data flows, processes and ownership
- Design marketing technology architecture: data models, identity, journeys, integrations and reporting
- Scope engagements in phases and guide engineers through the build
- Run audits and readiness assessments, and present the findings to client leadership
You'll probably fit if you
- Have designed enterprise marketing technology for complex organizations
- Can explain a data model to an engineer and a roadmap to a CMO
- Recommend what fits the client, even when it's the simpler option
- Bring hands-on experience with Salesforce Marketing Cloud, Braze or HubSpot (a plus)
Solutions Engineer Remote (Canada or US) · Full-time Build the journeys, automations and integrations our architects design.
You'd build what our architects design: the journeys, automations, integrations and data that make a client's stack work, built to a standard that holds up after launch.
What you'll do
- Build journeys, automations, data extensions and integrations in client platforms
- Write the SQL, scripting and API work behind campaigns and data flows
- Document what you build, so the client's team can run it without us
- Help prospects see Etch for Salesforce in action, from demos to proof-of-concept setups
You'll probably fit if you
- Have hands-on build experience in a marketing automation or CRM platform
- Are comfortable with SQL, REST APIs and scripting
- Take pride in clean, documented work that passes QA the first time
- Bring hands-on experience with Salesforce Marketing Cloud, Braze or HubSpot (a plus)
Data
Data Analyst, Data 360 Remote (Canada or US) · Full-time Turn clients' Salesforce Data 360 data into segments and insights they trust.
You'd be the Data 360 specialist on our client teams: making sure the data coming in is clean and unified, and that what goes out to marketing and reporting is right.
What you'll do
- Analyze and validate data streams, data models and identity resolution in Salesforce Data 360
- Build and test segments, calculated insights and activations for marketing teams
- Profile data quality, find gaps and duplicates, and recommend fixes with our architects
- Build reporting that shows clients what their data is actually doing
You'll probably fit if you
- Have hands-on experience with Salesforce Data 360 (formerly Data Cloud) or a similar CDP
- Write solid SQL and are comfortable with data modelling
- Can explain what the data shows to marketers, not just analysts
- Bring experience with Marketing Cloud, Tableau or CRM Analytics (a plus)
Delivery
Sr. Project Manager Remote (Canada or US) · Full-time Run client development and deployment projects from kickoff to launch.
You'd run our client development and deployment work: platform builds, integrations, campaigns and journeys, from kickoff to launch, on scope and on schedule.
What you'll do
- Plan and run development and deployment projects across client marketing platforms
- Own the plan, the risks and the status, and keep clients and the team on the same page
- Hold scope to the agreed phases, and handle change requests before they become surprises
- Work with our architects, engineers and QA so every release ships to standard
You'll probably fit if you
- Have managed marketing technology or CRM delivery projects for enterprise clients
- Run a clear plan and a calm status meeting, even when the timeline is tight
- Understand the build well enough to spot risk before the engineers flag it
- Bring experience with Salesforce Marketing Cloud, Braze or HubSpot projects (a plus)
Program Director Remote (Canada or US) · Full-time Own our largest client programs, end to end.
You'd own our largest client programs end to end: the relationship, the roadmap, the team and the results, across several workstreams running at once.
What you'll do
- Lead multi-workstream client programs and the project managers who run them
- Own the client relationship at the executive level, from roadmap to quarterly review
- Shape statements of work and phased plans, and grow programs with the value they deliver
- Set the delivery standards, staffing and reporting that keep every program healthy
You'll probably fit if you
- Have directed enterprise marketing technology or CRM programs at a consultancy or agency
- Are trusted by client executives to tell them what's on track, and what isn't
- Lead delivery teams through change without losing quality or pace
- Bring experience with Salesforce Marketing Cloud, Braze or HubSpot programs (a plus)
Quality
QA Lead Remote (Canada or US) · Full-time Make sure everything we ship, software and campaigns, goes out flawless.
We promise clients work that holds up after launch. You'd make sure it does, across everything we ship: the Etch platform, our native Salesforce apps, and the campaigns and journeys we build for clients.
What you'll do
- Own quality for every release and every client delivery, from test plan to sign-off
- Build regression suites and release checklists, and automate what can be automated
- QA campaigns before they send: rendering, links, personalization, data, tracking and consent
- Run the quality gates in our delivery workflow, so an issue found once doesn't come back
You'll probably fit if you
- Have led QA for a SaaS product, marketing campaigns, or both
- Know Salesforce Marketing Cloud, HubSpot or a similar platform well enough to test it
- Are comfortable with test automation and CI, such as Playwright
- Catch the detail everyone else missed, and write it up so it gets fixed
Don't see your role? We're always glad to hear from senior Martech, Salesforce and product people. Send a general application.
Apply
Tell us about you.
Send your LinkedIn profile and a few lines on why this fits. We read every application and reply to each one.
Questions first? Email
[email protected]